Wipro - Bangalore

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Chennai

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

HCL Technologies Ltd - Noida

Experience - 0 to 2

Key Skills - Cisco ACI, Network Automation, Troubleshooting, Root Cause Analysis, IT Service Management, Incident Resolution, Network Security, Data Center Network Operations, SLA Management, Service Delivery, Knowledge Base Management, Process Improvement, Cross-Functional Collaboration, Customer Satisfaction, ITIL Framework, Communication Skills, Interpersonal Skills,

Wipro - Chennai

Experience - 0 to 2

Key Skills - Technical support, troubleshooting, problem-solving, customer service, ticketing systems, IT systems knowledge, communication, active listening, interpersonal skills, documentation, data analysis, SLA management, time management, multitasking, process adherence, adaptability, quick learning, product knowledge, teamwork, escalation handling ,

Wipro - Gurgaon

Experience - 0 to 4

Key Skills - customer service, hedge funds, accounting, capital market, financial accounting, project management, private equity, process compliance, valuation, troubleshooting, operational excellence, digital transformation, finance, financial statements, sla management.,

Wipro - Pune

Experience - 1 to 3

Key Skills - root cause analysis, sdd, desktop, desktop support, remote desktop, operations management, project management, team management, networking, system administration, end user, process management, servicenow, itsm, incident management, team leading, itil, sla management.,

Wipro - Mumbai

Experience - 0 to 3

Key Skills - customer service, technical support, process compliance, hcm, payroll, project management, team management, workforce management, real time analysis, troubleshooting, client interaction, operational excellence, digital transformation, wfm, sla management.,

Tata Consultancy Services - Chennai

Experience - 5 to 10

Key Skills - retail merchandising, retail operations, team management, content management, supply chain management, people management skills, sla management.,

Accenture Solutions Pvt Ltd - Hyderabad

Experience - 8 to 12

Key Skills - Skills Required, International Voice Process, Team Handling, Us Process, KPI, shrinkage, Sla Management, Kra, CSAT, Attrition, AHT, Telecom Domain, Login to check your skill match score,